Questions, answered simply.
Find the information you need, from setup and writing your first document to troubleshooting.
Where can I download ZinniaShark Note?
Download the app for free from Microsoft Store. It is available in the South Korean Store; check the listing for availability in your region.
Is it free?
The current public version 1.0.2.0 is free. No app account or paid license is required. Microsoft Store installation and updates may have their own network and account requirements.
Which PCs are supported?
Use an x64 PC with Windows 10 22H2 (build 19045) or later, or Windows 11. The editor requires Microsoft Edge WebView2 Evergreen Runtime. macOS, mobile, and web editors are not provided.
Where should I save documents?
Save .adq files in a non-synced folder on a local fixed NTFS drive. Saving to OneDrive, network shares, USB, or other removable storage is not supported. Keep separate backup copies of important saved files.
What can an .adq file contain?
An .adq file brings writing, tables, images, audio, and video together. The current app supports ADQ2 documents with logical format version 3; legacy ADQ formats are not supported. Import and export for Word, HWP, PDF, and Markdown are not provided.
Can I work offline?
Writing, opening, and saving documents work locally. Installing or updating the app through Microsoft Store may require internet access.
Does continuing work save my document?
Continuing work helps you resume open documents and unsaved edits on the same PC and Windows user. It does not replace saving your .adq file or keeping separate backups. Use Ctrl+S to save changes to the file.
How can I contact support?
For ZinniaShark Note product support: [email protected].
Include your app version, Windows version, steps to reproduce the issue, and any error message. Omit passwords and sensitive document contents, and check screenshots for personal information.
For company and business inquiries: [email protected].
Start with your first document.
Detailed documentation is available on the product website in Korean.